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Library Services Finding Users Via Social Media
About two months ago I wrote a post called Ambient Awareness in Twitter for Reference. I came up with the idea of setting up targeted search alerts in order to capture questions that people didn’t even...
View ArticleBut What Can You Do With It?
Do you ever have tours come through your library and the tour guide starts talking about the impressive amount of resources you have? “We have 50,000 books, 60,000 e-books and thousands of online...
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How Libraries Can Leverage Twitter
Twitter has been working pretty well at our library. It is coming up on two years since our first tweet. I have been thinking a lot lately about how we use Twitter and our successes and shortcomings...
View ArticleServing Users and The Element of Surprise
Every year we have a library retreat at the Inn at Shelburne Farms. It’s a really relaxing, reflective environment and it’s always productive. This week, one of the conversations that we were having...
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Using Social Media To Demonstrate Value
Higher education is increasingly putting more emphasis on evidence and assessment. Libraries everywhere, whether public, special, school, or academic, are feeling more pressure to demonstrate their...
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Human-Centered Librarianship
I found a library marketing button in my drawer the other day that said “More than Books… Our Library has it All!” It depicts a VHS tape, a floppy disk, an audio cassette, and a CD. I’m guessing that...
View ArticleAdvanced Twitter Search Case Study
I wrote up a case study titled Advanced Twitter Search for social monitoring and patron interaction for inclusion as additional online material for Ned Potter’s recent book The Library Marketing...
View ArticleILA Conference – Human-Centered Librarianship
I had the great pleasure of attending the Illinois Library Conference. I also got the opportunity to talk with Illinois librarians about the really cool stuff their doing whether it’s building a...
View ArticleGetting Started With Social Media For Your Library
I occasionally get emails from people who have seen my more popular posts about library social media including: Four Reasons Libraries Should be on Social Media, How Libraries Can Leverage Twitter, and...
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TMI Librarian, TMI
so many jams! via shreveportbossier Librarians are a helpful bunch. We want to make sure that people have all the information they need and that they’re not missing anything. Since we don’t have a lot...
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